Mabway's Safety Critical Communications (SCC) course raises employees communication standards and awareness across hazardous industries. SCC benefits a multitude of sectors, but we see significant results in the railway, security and military sectors giving our customers the skill-set to assess situations when the unexpected happens. This course is suitable for all employees working in any environment who need to be precise and clear when speaking with their peers.
We explore the essential communication methods, including verbal, non-verbal, hand signals, and using radio equipment in complex and turbulent environments. Additionally, we discuss the importance of reciting information correctly and the effects of using incorrect terminology. The course develops your workforces' knowledge of communication in the workplace and can help mitigate the adverse effects of poor communication.
All of our customers require bespoke training with relevant examples to ensure course learning is credible. We achieve this by understanding the complex situations you may face, and we follow up with a one-day course to teach you and your staff how to conduct safety-critical communications instinctively as a part of your everyday routine.