Do you have to deal with customers face to face or on the phone every day?
Do your staff know how to defuse a conflict situation?
With our advice and training: you can:-
- Reduce assaults against staff
- Increase the confidence and performance of managers and staff
- Create a safer environment for all staff and service users
- Enhance customer service
- Reduce the need to resort to force
- Better protect the organisation from compensation claims & reputation damage
Mabway provide a range of conflict management and physical intervention training programmes. All our courses are in association with Maybo and Conflict Professional programmes. You can benefit from the reassurance provided by this credible, accredited training module in such a high risk subject. We can guide you through the possible solutions that might suit your organisation
Conflict Management Training Courses
- General Conflict Management Course
- Conflict Management - Maybo Safer Work
- Disengagement - Maybo Safer Work
- Holding - Maybo Safer Work
