ConflictPro is focused on raising practice standards in conflict management across all sectors for trainers, workplace practitioners, health and safety professionals and others involved in the reduction of work related violence.
Mabway conduct both City & Guilds 1884/1886 along with the highly accredited Maybo licensing programme for various aspects of conflict management and Physical Intervention. Mabway is professionally affiliated with both Maybo and Conflict Professional.
This core training is a comprehensive look at how to prevent and defuse conflict and reduce risk.
The learning includes:
- health and safety responsibilities
- policy and guidance
- identifying flashpoints
- proactive service delivery
- risk reduction and lone working
- verbal and non-verbal messages
- calming skills
- managing incidents and post-incident considerations
Maybo's scenario based conflict resolution training requires skilled facilitation. Our trainers have a professional background in managing violence 'first hand' in range of sectors. They then undergo a comprehensive on-going development programme to ensure they are always best placed to help people find better ways of dealing with conflict.
